Privacy Policy

Last Updated: January 15, 2025

At Hub-Tool, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our financial scenario modeling platform.

Information We Collect

We collect information that helps us provide better financial modeling services to our users in the Philippines and globally. The data we gather falls into several categories, each serving a specific purpose in delivering our scenario modeling tools.

Account Information

Name, email address, phone number, and company details when you create an account or contact us for support.

Financial Data

Financial scenarios, models, and calculations you create within our platform for analysis and planning purposes.

Usage Analytics

How you interact with our platform, including features used, session duration, and system performance data.

Technical Information

IP address, browser type, device information, and system preferences to ensure optimal platform performance.

How We Use Your Information

Your information helps us deliver reliable financial modeling services and improve our platform continuously. We process your data for legitimate business purposes that directly benefit your experience with Hub-Tool.

Service Delivery: We use your account information to provide access to our scenario modeling tools, process your financial calculations, and maintain your saved models and analyses.

Platform Improvement: Usage analytics help us understand which features work well and where we can enhance the user experience. This data guides our development priorities and helps us build better financial modeling capabilities.

Support Services: When you contact our team at 10 Monzon Street, Phase 9, Vista Verde Executive Village, Cainta, 1900, Rizal, Philippines, we use your information to provide relevant assistance and resolve any platform issues.

Security Monitoring: Technical information helps us detect unusual activity, prevent unauthorized access, and maintain the security of your financial data and models.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we work with trusted service providers who help us deliver our financial modeling platform securely and efficiently.

Cloud Infrastructure Providers

We use reputable cloud services to host our platform and store your financial models securely. These providers operate under strict data protection agreements and cannot access your information for their own purposes.

Payment Processors: If you subscribe to premium features, payment information is handled by certified payment processors who comply with international security standards.

Analytics Services: We use privacy-focused analytics tools to understand platform usage patterns. These services receive anonymized data that cannot identify individual users.

Legal Requirements: We may disclose information when required by Philippine law or to protect the rights and safety of Hub-Tool users and our team.

Your Privacy Rights

You have significant control over your personal information and how we use it. These rights ensure you can manage your data according to your preferences and needs.

  • Access Your Data: Request a copy of all personal information we have about you, including your financial models and account details.
  • Update Information: Correct any inaccurate or outdated information in your account profile or contact details.
  • Delete Your Account: Request complete deletion of your account and associated data, subject to legal retention requirements.
  • Export Your Models: Download your financial scenarios and models in a portable format before account closure.
  • Limit Processing: Restrict how we use your information while maintaining access to basic platform features.
  • Withdraw Consent: Opt out of optional data processing activities like marketing communications or advanced analytics.

To exercise any of these rights, contact us at contact@hub-tool.com or call +63744467415. We'll respond to your request within 30 days and guide you through the process.

Data Security Measures

Protecting your financial data is fundamental to everything we do. We implement multiple layers of security to safeguard your information against unauthorized access, loss, or misuse.

Encryption

All data transmissions use industry-standard SSL/TLS encryption. Stored data is encrypted using advanced algorithms.

Access Controls

Role-based access ensures team members only see information necessary for their specific responsibilities.

Multi-Factor Authentication

Optional two-factor authentication adds an extra security layer to protect your account from unauthorized access.

Regular Monitoring

Automated systems continuously monitor for suspicious activity and potential security threats.

We also conduct regular security assessments and updates to ensure our protection measures remain effective against evolving threats.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

1Y

Active Account Data

Account information and financial models remain accessible while your account is active and for one year after account closure.

3Y

Transaction Records

Payment and subscription records are retained for three years to comply with Philippine financial regulations and tax requirements.

7Y

Legal Compliance Data

Certain records may be retained for seven years when required by Philippine business and financial laws.

30D

Deleted Data

When you request data deletion, we remove it from active systems within 30 days, though backup systems may retain copies for up to 90 days.

International Data Transfers

While Hub-Tool operates from the Philippines, our cloud infrastructure and service providers may process your data in other countries. We ensure these transfers maintain the same level of protection as required under Philippine privacy laws.

Adequate Protection: We only work with providers in countries with adequate data protection laws or those who have implemented appropriate safeguards through contractual commitments.

Transfer Safeguards: All international data transfers are protected by standard contractual clauses, binding corporate rules, or adequacy decisions that ensure your rights remain protected.

Processing Locations: Your data may be processed in the United States, European Union countries, or other regions where our trusted service providers operate secure data centers.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality. We're transparent about what we track and why.

Essential Cookies: These are necessary for basic platform functions like maintaining your login session, saving your preferences, and ensuring security features work properly.

Analytics Cookies: We use these to understand how users interact with our platform, which helps us improve the interface and add features that matter most to our users.

Performance Cookies: These help us monitor system performance, identify technical issues, and optimize loading times for better user experience.

Cookie Management

You can control cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality, while disabling analytics cookies won't impact your ability to use our financial modeling tools.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Notification Process: We'll send advance notice to your registered email address for any changes that significantly affect how we handle your personal information.

Effective Date: Changes become effective 30 days after notification, giving you time to review the updates and contact us with any questions or concerns.

Continued Use: Your continued use of Hub-Tool after the effective date constitutes acceptance of the updated privacy policy. If you disagree with changes, you can close your account before they take effect.

Questions About Your Privacy?

Hub-Tool Privacy Team 10 Monzon Street, Phase 9, Vista Verde Executive Village
Cainta, 1900, Rizal, Philippines

Email: contact@hub-tool.com
Phone: +63744467415

We're here to help you understand how we protect your information and assist with any privacy-related requests or concerns.

Website Data & Privacy

We collect website usage data to enhance your learning experience and provide personalized educational content. Your privacy matters to us.

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